Features & Benefits
- 24 Button Self-Labeling DSS/BLF
- Choose labels through VOIP phone menu
- No separate power supply needed
- Compatible with 9630, 9630G, 9640G, 9650, and 9650C
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- Avaya SBM24 Button Module - 700462518
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Item #:
13541541
Avaya SBM24 Button Module - 700462518
Item #:
13541541
€ 78
Price Details
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Provides 24 additional lines for incoming calls, outgoing calls, and calling features
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Product Details
- 24 self-labeling DSS/BLF buttons for additional call handling
- Labels are selected through the VOIP phone menu
- Provides 24 extra lines for incoming/outgoing calls and calling features
- No separate power supply required
- Compatible with Avaya 9630, 9630G, 9640G, 9650, and 9650C phones
| Product Dimensions (L x W x H) | 9.8 x 6 x 4.8 inches (24.9 x 15.2 x 12.2 cm) |
| Item Weight | 1.64 pounds (740 grams) |
| Item model number | 700462518 |
| Date First Available | June 10, 2009 |
| Manufacturer | Avaya Inc. |
Product Description
Avaya SBM24 Button Module - 700462518
About This Item
Enhance the functionality of your Avaya phone with the Avaya SBM24 Button Module. This phone expansion module is designed to provide you with additional buttons and features, making it easier for you to manage your calls and contacts. With the Avaya SBM24, you can add extra buttons to your phone, allowing you to have quick access to important contacts or features. Whether you need to speed dial your most frequently called numbers or have dedicated buttons for transferring calls or activating special features, this module has got you covered. The Avaya SBM24 Button Module is easy to install and can be seamlessly integrated with your existing Avaya phone system.
Simply plug it into your compatible phone and start enjoying the added convenience and efficiency. Designed for business professionals, the Avaya SBM24 is a reliable and durable accessory that can handle the demands of a busy work environment. Its sleek design blends seamlessly with your Avaya phone, giving your workstation a polished and professional look. Whether you need additional buttons for your business phone, office phone, or desk phone, the Avaya SBM24 Button Module is the perfect solution. It's also compatible with IP phones and VoIP phones, making it a versatile choice for different communication setups. Don't miss out on the opportunity to enhance your Avaya phone experience.
Get the Avaya SBM24 Button Module today and enjoy the convenience of more buttons and features at your fingertips.
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Customer Questions & Answers
-
Question:
What is the Avaya SBM24 Button Module used for?
Answer: The Avaya SBM24 Button Module is designed to enhance the functionality of Avaya communication systems. It provides additional programmable buttons that allow users to manage calls effectively, monitor multiple lines, and quickly access frequently dialed numbers. This module is especially useful for busy professionals who require rapid communication capabilities, such as receptionists or customer service agents, enabling them to operate their phone systems more efficiently. -
Question:
How does the Avaya SBM24 Button Module connect to my phone?
Answer: The Avaya SBM24 Button Module connects directly to compatible Avaya desk phones via a port on the phone. The setup typically involves plugging the module into the appropriate slot on the phone and configuring it through the phone's settings. This seamless integration allows the module to work in conjunction with the phone's existing functions, providing an expanded user interface specifically tailored for quick access to essential features and functions. -
Question:
Is the Avaya SBM24 Button Module compatible with all Avaya phones?
Answer: The Avaya SBM24 Button Module is designed for compatibility with specific models in the Avaya phone lineup, including models like the Avaya 9600 Series. It is essential to verify the compatibility with your specific device prior to purchase. Ensuring compatibility will maximize the functionality of the module and provide a smoother user experience, allowing you to take full advantage of the additional buttons and features it offers. -
Question:
What features are programmable on the Avaya SBM24 Button Module?
Answer: The Avaya SBM24 Button Module features 24 programmable buttons that can be configured to perform a variety of functions such as speed dialing, transferring calls, or monitoring the status of other lines. Users can customize these buttons to match their workflow, making it a versatile tool for enhancing productivity. For instance, in a call center environment, agents can program buttons for different queues, allowing them to handle calls more efficiently. -
Question:
Can I use multiple Avaya SBM24 Button Modules on a single phone?
Answer: Yes, multiple Avaya SBM24 Button Modules can be daisy-chained together to expand your button options even further. Up to two modules can be connected to a single Avaya phone, giving you up to 48 additional buttons. This is particularly beneficial for users in high-call-volume environments who need quick access to a wide range of features without navigating through menus or using touchscreen interfaces. -
Question:
What types of businesses benefit from using the Avaya SBM24 Button Module?
Answer: Businesses that require high-volume call handling, such as customer service centers, reception desks, and sales teams, can greatly benefit from the Avaya SBM24 Button Module. The ability to manage multiple calls efficiently via the programmable buttons streamlines communication processes, enhances productivity, and provides staff with the tools necessary to improve customer interactions. Companies in fast-paced environments particularly appreciate the quick access to essential features. -
Question:
How can I customize the buttons on my Avaya SBM24 Button Module?
Answer: Customization of the buttons on the Avaya SBM24 Button Module can be done through the phone's menu settings. Users can assign functions such as speed dial, call transfer, or busy lamp field to each button. Detailed instructions are typically provided in the phone's user manual, guiding users through the configuration process. This feature not only enhances efficiency but also allows employees to tailor their phones to their personal workflow preferences. -
Question:
What kind of display does the Avaya SBM24 Button Module have?
Answer: The Avaya SBM24 Button Module features an LED indicator next to each button that visually represents the status of the lines or features assigned to those buttons. The LED lights help users instantly identify if a button corresponds to an active call, a paused state, or a muted status. This visual feedback is critical for effective call management, especially in environments where multitasking is common, allowing staff to respond quickly to changing call conditions. -
Question:
Is technical support available for the Avaya SBM24 Button Module?
Answer: Yes, technical support is generally available for the Avaya SBM24 Button Module through Avaya’s customer service channels. They provide assistance with installation, configuration, and troubleshooting. Access to support can help users resolve issues promptly, ensuring that their communication systems remain efficient. Additionally, many online forums and communities offer helpful resources and user experiences that enhance understanding of the product. -
Question:
Where can I buy the Avaya SBM24 Button Module - 700462518 in Spain?
Answer: You can purchase the Avaya SBM24 Button Module - 700462518 through Ubuy. Ubuy offers a straightforward shopping experience for this product, along with reliable customer service. As a reputable e-commerce platform, Ubuy ensures that you can find genuine Avaya products, making it convenient to enhance your communication setup with the SBM24 Button Module.
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